Introduction
This Privacy Policy details exactly what personal information we do collect, when we collect it and why. It also explains how we store your data and keep it safe.
Legal Basis
We rely on several different legal reasons to collect your data under GDPR these are: –
Consent
In specific situations we will collect and use your data with your specific consent. For example, if you choose to receive emails from us by subscribing to our newsletter.
You have the right to remove consent at any time and where consent is our only legal basis to process your data we will stop when consent is withdrawn.
Contractual Obligations
To comply with our contractual obligations there are circumstances where we need to collect personal information. For example, if you place an order with us for delivery we will collect your address details to pass on to our courier.
Legal Compliance
We may need to collect and process your data If we are required to by law. For example, fraud prevention or other criminal activity.
Legitimate Interest
In the normal course of conducting business we may have a legitimate reason to use your data. For example, we may tailor offers to your individual preferences or use your data when acting on a customer service enquiry.
Personal Data
We may collect the follow information about you:
- Your name, date of birth and gender.
- Contact details including home and mobile telephone numbers, billing and delivery addresses and email addresses.
- Your interests and preferences
- Your online browsing behaviour on our sites
- Your purchase history
- Survey and feedback responses, you give us
- Your marketing preferences.
We mainly collect this data through your informed consent such as creating an online account with us, placing an order or signing up to our mailing list.
How we use your personal data
We use your personal data to provide you with goods and services and provide you with the best possible shopping experience. Maintaining your online account, shopping history and promotional preferences are just some examples of how your data is used by us in achieving this.
Sometimes we will need to share some of this data with third parties such as our courier partners who will be delivering your order.
We will also use your data to comply with our legal obligations for example fraud prevention or other criminal activity.
With your consent we will use your data to provide you with relevant marketing such as emails and adverts you may see while browsing the internet.
Sharing you personal Information
We also use Google Analytics to help us understand how our customers use the Site, you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to legal requests for information we receive, or to otherwise protect our rights.
Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Your rights
If you are a European resident, under GDPR, you have the following rights: –
- Access to the personal data we hold about you.
- To ask us to update and correct any out of date or incorrect personal data that we hold about you.
- To opt-out of receiving all marketing communications from us
If we are unable to action your request, we will let you know why.
If you would like a copy of the data we hold on you or you would like us to update your personal information please contact the Data Protection Officer at info@winscombefuniture.com
With 30 years of market experience, Wniscombe Furniture is a trusted contract furniture supplier that will work with you to achieve your goals. As a ‘one-stop-shop ‘for your hospitality furniture needs, we can supply you with everything you need for your venue or latest design project. This includes banquet and fixed seating, tables, table tops, table bases, chairs, stools, and much more. We have a huge variety of projects under our belt, which brings with it a wealth of experience that we use to ensure our customers’ vision becomes a reality. We can supply the best contract crematorium furniture, commercial office, schools, church, and hotel furnishings available to market!